Your privacy is important to us. This Privacy Policy governs the manner in which www.lavilosangeles.com (“LAVI LOS ANGELES”, “Store”, “we” “us” or “our”) Website (Owned and Operated by “LAVI LA LLC”) collects, uses, maintains and discloses Personally Identifiable. Information collected from its users or Customer or Consumer (each a “User”, “Consumer” “you”, “your”, “their”, “them” etc.).The purpose of this Privacy Policy is to assist you in understanding the purpose for which we collect, use, disclose and process the personal information you have provided to us or we may collect in accordance with the applicable data protection law of the State of California, other applicable states and federal data protection law of the USA, as well as applicable international Data Protection laws. We are devoted to protecting your privacy. Please take a moment to check our privacy practices. We are committed to take all attempts to protect the Personal Information that you disclose to us. By interacting or submitting any personal information or any other information to us for any events, it is deemed to be your full consent to permit us to collect, use and disclose such Personal information and other information, and disclose such Personal information to our authorized service providers and relevant third parties in accordance with this Privacy Policy. We reserve the right, at our sole discretion, to change, modify, add, or delete portions of this Privacy Policy at any time without further notice general.
SHOPIFY POLICY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data or personal information on a secure server behind a firewall.
HOW AND WHAT INFORMATION WE MAY COLLECT FROM YOU
While using our Store, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (PII) may include, but is not limited to your Full Name, Email Address, Phone Number, Mailing and Shipping Address, City, State, Country, Zip Code (“Personal Information”). For the purpose of this Privacy Policy, “Personal Information” means any information relating to an identified or identifiable individual. We obtain Personal Information relating to you from various sources described below. The information we will collect from you will depend upon the use of our Store. We will collect information from you, when you Purchase any product, visit our Store or contact us for our services. We may collect the following information from you; A. User-provided Information: When you place any order to our Store, you may need to sign up or register for an account (You may also directly register for an account with us) which we require certain information such as we require certain information such as your First Name, Last Name, Email Address, Phone Number, Mailing Address (including but not limited to City, State, Country, Zip Code), Delivery and Shipping address, etc. We may also collect information when the user communicates with us using support email or phone call. We also may collect Personal Information if included in any Feedback or comment provided by you. We may receive personal information from its business partners and suppliers. We don’t collect any payment information from any of our users or buyers directly. We only use such information if it has been collected following acceptable privacy practices consistent with its policy and applicable laws. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. We do not collect your payment information including but not limited to credit/debit cards details directly. We may collect your payment information through the Shopify platform. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms and Conditions (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy). B. Information Collected via Technology. To make our Store and Services more useful to you, our servers (which may be hosted by a third-party service provider) may collect information from you, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit. When you use our site or store, we may collect information about the Usage Information, Location Information, Log Data, and Transaction Information, Cookies and Similar Technologies "clear gifs" or "web beacons." This automatically-collected information may include your IP address or other device address or ID, web browser and/or device type, etc. Also, we may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message, to the extent permitted under applicable law. We may use Google Analytics, Google's and Facebook's ad tracking feature and remarketing pixels and other third-party vendors to collect information anonymously and report website trends without identifying individual visitors. Facebook and Google use its cookie to track visitor interactions. Website owners can view a variety of reports about how visitors interact with their website so they can improve their website and how people find it. C. Payment Information. All credit/debit cards details and personally identifiable information will not be stored, sold, shared, rented or leased to any third parties. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms and Conditions (https://www.shopify.com/legal/terms ) or Privacy Statement (https://www.shopify.com/legal/privacy).
PURPOSE OF USING YOUR PERSONAL INFORMATION
When we collect personal information from you, we will inform you at that time of the reason we have requested it. The information will only be used for our business purposes, such as, to respond to requests for products and services, to process an order, to conduct a transaction etc. We will also use your information to personalize the content you view and to better understand how you use Store. We may use your personal information for the purposes of including but not limited to to personify the user experience. to maintain your interest with us and respond to your inquiries. to send you emails about our store, new products and other updates. to analyze and enhance our communications and strategies. to protect the security and safety of our users. Comply with all applicable legal requirements, industry standards and our policies, including reasonable necessity to comply with legal process and law enforcement instructions and court orders. To enforce this privacy policy and our terms and conditions. All credit/debit cards details and personally identifiable information will not be stored, sold, shared, rented or leased to any third parties. Also, we not share any of your personally identifiable or transactional information with any person or entity, other than as set out in this policy. No other third party receives your personally identifiable information or other transactional data. In no circumstances, we do not rent, sell, or share Personal Information about you with other people or non- affiliated companies for marketing purposes (including direct marketing purposes) without your permission.
DISCLOSING OR SHARING YOUR PERSONAL INFORMATION
We have sole discretion to take all reasonable steps to secure the information against unauthorized access or disclosure. Subject to this Privacy Policy and in accordance with any applicable law, this Personal Information may be disclosed, for the following circumstances and to the following third parties, whether they are located in the USA or overseas .In the following circumstances and with your prior permission, we may share or disclose your information We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions. With your prior permission, we may also disclose your personal information to: a. To any trusted third party, who assist us in operating our website, conducting our business, and our existing or potential service provider or business partners b. To our employees, contractors and/or related entities. c. To whom we transfer or may transfer our rights and duties; d. To any relevant government regulators or authority or law enforcement agency to comply with any laws or rules and regulations imposed by any governmental authority; e. To any other party, entity or authority when we have believed in good faith that, disclosing any information is necessary to protect our rights or interest or property; f. To credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you. g. To any other party, entity or authority. when we have believed in good faith that, disclosing any information is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend our rights, property or safety of our Company, users, employees, or others; h. To protect and defend the legal rights, liabilities, interests, property or safety of our Company, users, employees, or others to protect and defend our rights, i. To whom you authorize us to disclose your personal Information. j. To comply with applicable law or cooperate with law enforcement; We may also disclose or share your personal information in connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy. In case of the change in ownership of our business through any viable means like a merger, an acquisition, takeover, or any similar event, your personal information may also be transferred to the new owner. In such scenarios, we will post a notice or otherwise notify you and collect your consent, as may be required by law, before the information is transferred and becomes subject to a different privacy policy.
SOCIAL MEDIA PAGES/INTERACTIVE SERVICES:
If you interact with our website or store through any Interactive Services or any Social Media Pages, you should be aware that the personal information that you submit by and through such venues can be read, collected and/or used by other users of these forums (depending on your privacy settings associated with the accounts you have with the hosts of such Social Media Pages, if applicable), and could be used to send you unsolicited messages or otherwise to contact you without your consent or desire. We are not responsible for the personal information that you choose to submit in these forums. The Social Media Pages reside on website (“Social Media Platform”) that is operated independently from LAVI LOS ANGELES, and we are not responsible for such Social Media Sites‟, interfaces or privacy or security practices. We encourage you to review the privacy policies and settings of the Social Media Sites with which you interact to help you understand those Social Media Sites‟ privacy practices.
YOUR CONSENT:
By using our store or any interaction with our website, you provide your consent to us to collect and process your information in accordance with this privacy policy. Wherever possible, we will attempt to obtain your explicit consent to collect and process your information. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.If you have given us explicit permission to do so, we may from time to time provide your name and contact information to selected partners whom we believe may provide services or Services you would find useful. Sometimes you may give implicit consent, such as when you send us a message through our support or by e-mail to which you would reasonably expect us to reply. Without your consent to use of your personal information for a specific purpose, we do not use your information in any way that would identify you personally. We may continue to use, disclose or process your information in accordance with this Privacy Policy and on the above basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists. You may withdraw your consent at any time by contacting us at hello@lavilosangeles.com
THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
ADVERTISING AND ANALYTICS
We may use third-party advertising platform including but not limited to Google ads, Facebook Ads, Google Analytics and Facebook's ad tracking feature, etc. to promote our Store and Services. We may also use remarketing pixels through Google and Facebook. We do not share personal information that directly identifies you with third-party advertisers for their direct marketing purposes. Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at. Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyses how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. You can refuse the use of Google Analytics by clicking on Opt-Out. To learn more about how Google uses data, visit https://policies.google.com/privacy/partners.to opt out from Google Analytics. Please visit https://tools.google.com/dlpage/gaoptout.
SECURITY
We are committed to protect or safeguard the personal information provided by you. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. We are also using SSL CERTIFICATE security system for ensuring and protect the confidentiality of your personally identifiable information. However, no method of transmission over the Internet or method of electronic storages is 100% safe and secure. Therefore, we are not in the actual position to guarantee the absolute security of your information. If you have any questions about security on our website, you can submit us an email we may take all reasonable steps and may allow third parties and who shop or assist us regarding your personal information and adopt proper security measure to safeguard your information for ensuring security. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
COOKIES POLICY:
Our website or store may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Cookies are small files that your web browser places on your hard drive for record-keeping purposes. By showing how and when visitors use the Site, cookies help us deliver advertisements, identifying how many unique users visit us, and tracking user trends and patterns. They also prevent you from having to re-enter your preferences on certain areas of the Site where you may have entered preference information before. The Site also may use web beacons (single-pixel graphic files also known as “transparent GIFs”) to access cookies and to count users who visit the Site or open HTML-formatted email messages. Cookies can compile information about your browsing habits and can also enhance your browsing experience. We use cookies for the following purposes: To understand browsing habits on the store; To improve your user experience on our website; To remember your preferences; To help us understand how this website is performing; To understand the number of visitors to the Sites and the pages visited; and To enable this website to function properly Personal Information (if any) that we collect from you through “cookies” may be transferred to our third party service providers, whether located in USA or elsewhere, for one or more of the Purposes, for managing and/or administering our website, or for the purpose of data hosting/storage/backup. Your use of our website constitutes consent by you to our use of cookies and to the matters set out herein. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Please note that, by not accepting cookies, you might not be able to use all functionality of this site or its services.
CHILDREN PRIVACY POLICY
We take children's privacy seriously. Our website complies with the Children's Online Privacy Protection Act ("COPPA") and the Children's Online Privacy Protection Act defined under the local territory of every user or Buyer of our Store. We do not knowingly collect or solicit personal information from anyone under the age of 18. By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
AUTORESPONDERS AND MARKETING OPT-OUTS
We give you many choices regarding our use and disclosure of your Personal Information for marketing purposes. We may use the auto responder's tool to communicate with you by email. You may opt-out from receiving marketingrelated emails from us based upon your Personal Information. If you no longer want to receive marketing-related emails from us on a going-forward basis based upon Personal Information collected pursuant to this Privacy Policy, you may opt-out of receiving such marketing-related emails by clicking the "unsubscribe" link that is included at the end of such marketing-related emails or following the instructions in those messages. We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out as described above, we will not be able to remove your Personal Information from the databases of third parties with which we have already shared such information (i.e., to which we have already provided such information as of the date that we implement your opt-out request). Please also note that if you do opt out of receiving marketing-related emails from us, we may still send administrative messages to you; you cannot opt out of receiving administrative messages. If you have difficulties opting out, you may contact us at hello@lavilosangeles.com
GOVERNING LAW AND JURISDICTION:
This privacy statement has been prepared and will be governed in accordance with the applicable data protection law of the State of California, USA including but not limited to California Consumer Privacy Act (CCPA), Children's Online Privacy Protection Act (COPPA), California Online Privacy Protection Act of 2003 (CalOPPA), applicable other States and Federal data protection law of the USA,EU GDPR and Other applicable International law .We and each user may submit to the exclusive jurisdiction of the local territory of the users.
YOUR PERSONAL DATA RIGHTS AND CHOICES
You have certain rights under the applicable data privacy law around the World including the right to request a copy of the personal information we hold about you if you request it from us in writing. If you request to exercise any of such right, please require us in writing. It may take up to 30 days to exercise this right. At the same time, for security reasons, we will verify your person to make sure that your data will reach the right person. You can exercise the following rights in accordance with this privacy policy. Right to access: the right to request copies of your personal information from us; Right to correct: you have right to correct or rectify your personal information with us, if it is inaccurate or incomplete; Right to erase: you have right to request that we delete or remove your personal information from our server or systems; Right to withdraw: you have the right to withdraw consent where you have previously given your consent to the processing of your personal information. Right to restrict our use of your information: you have right to restrict us from using your personal information or limit the way in which we can use it; Right to data portability: you have right to request that we move, copy or transfer your personal information; Verify and seek rectification: you have right to verify the accuracy of your personal information and ask for it to be updated or corrected; Right to object: you have right to object to our use of your personal information including where we use it for our legitimate interests or where we use your personal information to carry out profiling to inform our market research and user demographics. Lodge a complaint: you have right to bring a claim before their competent data protection authority. You may exercise your above rights by contacting us. Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will try our best to respond to you as soon as possible.
YOUR RIGHTS AND CHOICES UNDER THE CCPA
Under this Privacy Policy and by law if you are a resident of California, You have the following rights in accordance with the California Consumer Privacy Act (CCPA): Right to Know: you can request us to know how we have collected and used your personal information during the past 12 months. Right to Access: you can request a copy of the personal information that we have collected about you during the past 12 months. Right to Deletion: You can ask us to delete the personal information that we have collected from you. Right to Opt-Out: you have the right to opt-out of any use of your personal information as defined in the CCPA. The right to delete: you also have the right to request us to delete your personal information that has been collected in the past 12 months. Right to Nondiscrimination: you are entitled to exercise the rights described above free from discrimination prohibited by the CCPA. In order to exercise any of your rights under the CCPA you can send us a written request through email or through registered post mail. We will disclose and deliver the required information free of charge within thirty days (30) days of receiving such your verifiable request. The time period to provide the required information may be extended once by an additional thirty days (30) days when reasonable necessary and with prior notice. We do not sell any personal data we collected from you. However, the service providers we partner with (for example, our advertising and analytics partners) may use technology on the service that "sells" personal data or personal information as defined by the CCPA law. If you wish to opt out of the use of your personal data for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by following the instructions below. Please note that any opt out is specific to the browser you use. You may need to opt out on every browser that you use.
INTERNATIONAL DATA TRANSFER POLICY
Please be aware that, The LAVI LA LLC is registered and operated from California, USA, but we are offering our Platform and its services to all over the United States. Personal information we collect from you may transfer to, stored and processed in any country where our Platform and its services are based or have facilities or where we engage with our service providers. We may transfer personal information that we maintain about you to recipients in countries other than the States or Country in which the personal information was originally collected, including to the United States. Those countries may have data protection rules and law that are different from those of your States or Country. However, while other States or Countries may not have the same standards of data protection as those in your home States or Country, we will continue to protect the Personal information that we transfer in line with this privacy policy. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal information. Outside the United States: By submitting any of your personal information to us, you are transferring your personal information to the USA and you consent to such transfer. We do not represent or warrant that the app or any part thereof, is appropriate or available for use in any particular geographic location. If you choose to access our app and use its services, you do so on your own initiative and at your own risk, and are responsible for complying with all local laws, rules, and regulations applicable in your jurisdiction. If you are using our Platform and its services outside from USA, please be aware that your information will be transferred to, stored and processed in the USA where our servers are located and our central database is operated. By using our Platform and its services, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this privacy policy. Outside The EEA( for EU User): Please note that some of our service providers may be located outside the European Economic Area (the “EEA”). In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of protection of personal information, or enter into legal agreements ensuring an adequate level of data protection. We may transfer our databases containing your Personal information in connection with the transfer or sale of all (or substantially all) of our business assets, or in the event of a merger, consolidation or similar transaction. If you are located in the European Economic Area (EEA), we may process your personal information for the above purposes when a) You have clearly consented to the use of your personal information, b) We need your personal information to provide you with services or to respond to your inquiries, c) We have a legal obligation to use your personal information d) We have a legitimate interest in using your personal information to ensure and improve the safety, security, and performance of our service. We do not share any of your personally identifiable or transactional information with any person or entity, other than as set out in this policy. No other third party receives your personally identifiable information or other transactional data. However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements.
COMPLIANCE WITH LAWS AND REGULATION
We may disclose your personal information according to the applicable law within or outside your country of residence, legal process, litigation requests or requests from public and governmental authorities; We may also disclose your personal information if it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of service or as otherwise required by law. We encrypt the transmission of data on pages where you provide payment information. However, no security or encryption method can be guaranteed to protect information from hackers or human error. In no event, we do not sell trade, rent or otherwise transfer your personally identifiable information to any third parties except the above circumstances.
OTHER LIABILITY LIMITATIONS
In no event we will be liable for any direct, indirect, incidental, consequential, punitive, and special or other damages and breach arising out of or in any way connected with a third party's unauthorized access to your personal data, the personal identifiable information or any other user-provided information, regardless of whether such damages and breach are based on contract, strict liability, tort or other theories or liability, and also regardless of whether LAVI LOS ANGELES was given actual or constructive notice that damages were possible.
DURATION OF HOLDING YOUR PERSONAL INFORMATION
Unless a longer retention period is required or permitted by law, we will only hold your personal information on our systems for the period necessary to fulfill the purposes outlined in this Privacy Policy or until you request, it is deleted. Even if we delete your personal information, it may persist on backup or archival media for legal, tax or regulatory purposes. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
DO NOT TRACK (DNT) PRIVACY PRACTICE:
We don't track you personally and we never sell your data. Here is what we track: we track how users use our site in general so that we can make it better. We are monitoring traffic, usage activity, site performance, and we use general analytic tools so that we can improve your experience. We do not associate any of this data with you personally. We never sell or share your personally identifiable information unless required to do so by law.
EXTERNAL LINKS POLICY
Our Store may contain hypertext links to other websites which created and managed by third party individuals or organizations. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
CHANGE TO THIS PRIVACY:
We may change this Privacy Policy at any time. We have sole discretion to update, amend, include, exclude, modify, explain and enact any part or all the policy and procedure in this Privacy Policy at any time without any prior notice. Any such changes, update, or modification will be effective immediately upon posting on the Site. It is your responsibility to review this Policy from time to time to ensure that you continue to agree with all of its policies.
ACCEPTANCE TO THESE POLICIES
By using our Store, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
CONTACT US
If you have any question about this privacy policy or If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our privacy compliance team at Address: 324 S Beverly Drive #939, Beverly Hills, California USA Email: hello@lavilosangeles.com Phone: +1- 800-6180608 Reminder: Please note that This privacy policy was last updated on May, 2023. We reserve the right to change this privacy policy at any time. Modifications to this privacy policy can be made without prior notification. Continued use of the LAVI LOS ANGELES signifies your acceptance of any changes to this privacy policy.